PledgeHubPledgeHub

Privacy Policy

Last updated: October 4, 2025

Introduction

PledgeHub ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Authentication credentials (OAuth tokens or magic link tokens)
  • Profile preferences (theme, language, default view)

Project Data

Data you enter about your crowdfunding projects, including:

  • Project names, platforms, and URLs
  • Pledge amounts, shipping costs, and financial information
  • Delivery dates and tracking information
  • BoardGameGeek integration data
  • Tags and custom categorizations

Usage Information

We automatically collect:

  • Device and browser information
  • IP address and location data
  • Usage patterns and feature interactions

How We Use Your Information

We use your data to:

  • Provide and maintain the PledgeHub service
  • Sync data with crowdfunding platforms and BoardGameGeek
  • Process payments and manage subscriptions
  • Send service updates and notifications
  • Improve our service and develop new features
  • Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal data. We may share data with:

  • Service Providers: Supabase (hosting), Stripe (payments)
  • Third-Party Integrations: When you authorize connections (Kickstarter, BGG, etc.)
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure authentication, and regular security audits.

Your Rights (GDPR & CCPA)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
  • Withdraw consent for data processing

Data Retention

We retain your data while your account is active and for a reasonable period after account deletion to comply with legal obligations. Exports and logs are automatically purged based on defined retention policies.

Children's Privacy

PledgeHub is not intended for users under 13 years of age. We do not knowingly collect data from children.

Contact Us

For privacy-related questions or to exercise your rights, contact us at: support@pledgehub.app

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through the service.